Safety Hub

Keeping Yubo safe starts from the moment someone creates an account. Our sign-up process is designed to confirm that people are who they say they are — and that everyone on the platform belongs here.

What We Ask for at Sign-up

To create an account, we require a few basic details from users:

• Date of birth (Yubo is an 18+ platform)
• Name and gender (your real name is used to create the account, but you can choose a different username on your profile)
• A real-time selfie taken in the app to help confirm age
• A clear profile photo that shows your face
• An email address or phone number, which we verify
• A password, with guidance to help keep accounts secure

New users are also asked to review and accept our Community Guidelines before getting started. From there, they can personalize their profile with photos, tags, emojis, and a short bio.

How We Verify Age and Identity

Yubo uses multiple layers of protection to help prevent fake accounts and age misrepresentation, including:

• Age-estimation technology from our partner Yoti, which checks a real-time photo against the date of birth provided
• Ongoing checks for inconsistencies across profile details, messages and reports
• Additional ID verification when there’s doubt about someone’s age or identity
• Detection of duplicate accounts, fake phone numbers and reused images

Accounts that don’t pass verification are removed — period.

Verified Profiles

Users can also choose to earn a yellow Verified badge by confirming their identity with an official ID through Yubo or Yoti. This process typically takes up to 24 hours and adds an extra layer of trust to their profile.

If you’d like to learn more about how age and identity verification works, you can read more on our blog here.

Once your Yubo account is set up, your Settings are where you take control of how you show up — and who gets access to you.

From here, you can choose to:

• Block other users if you don’t want contact with them. Blocked users won’t be able to find you in Swipes, Lives or anywhere else on Yubo.
• Control your location visibility. You can choose to show only your country (not your city), or turn off location sharing entirely in your phone’s settings.
• Manage camera and microphone access when using Yubo so you’re always in control of what you share.
• Customize your Swipe preferences, including preferred gender, age range, and country — or hide your profile from Swipes altogether if you’d rather not be discoverable.

Your Settings are also where you can:

• Get help or ask questions
• Report safety concerns
• Review our Community Guidelines and Terms of Service
• Share feedback with our team
• Delete your account if you ever choose to step away

Think of Settings as your personal control room — all designed to help you shape an experience that feels comfortable, safe and fully on your terms.

Our Community Guidelines are built around a simple idea: Everyone on Yubo deserves to be treated with respect. They outline the behaviors that help keep conversations healthy, welcoming and closer to how people interact in real life.

Put another way, these guidelines are pretty much our rulebook, covering topics like sexual behavior and harassment, nudity, violence, drugs, hate speech, and animal abuse, among others. Everyone is asked to read and required to accept them when signing up, and we also remind users of these expectations before every Live session.

To help uphold these standards, we monitor activity on Yubo using a mix of technology and human review. When minor issues arise, we prefer to step in with guidance and education to help users understand which of their behaviors crossed a line and encourage better choices in the moment. When guidelines are knowingly or repeatedly violated, we take appropriate action to protect the user and our community.

And all of these actions stem from the guardrails we establish in our Community Guidelines.

Seriously, check them out if you get a chance.

Keeping Yubo safe means paying close attention to what’s happening on the platform without disrupting the experience for people who are using it the right way.

To do this, we use a combination of advanced technology and human judgment: AI-powered systems that flag content or behavior that may break our Community Guidelines, and a global Trust and Safety team to review flagged situations, assess context, and take action when needed.

How Our Moderation Works

Profiles

All profiles are reviewed to make sure they follow our rules, which include showing us a clear face photo and removing anything violent, sexual or otherwise prohibited from bios or images.

Livestreams

Yubo was the first major social platform to introduce real-time video moderation to help us monitor Live sessions for anything that’s against our rules. This allows us to detect and respond quickly if something crosses the line — whether it’s hate speech, harassment, sexual content, drug use, weapons, or discussions of self-harm.

Private Messages

We don’t physically read private chats, but our AI tools monitor the verbiage to help identify potential harm, including grooming, harassment or the sharing of personal information.

How We Respond

Our goal is always to protect first, educate when possible, and act decisively when necessary. Depending on the situation, this may include:

• In-the-moment prompts that pause risky behavior (for example, nudging someone to think twice before sharing personal details)
• Real-time intervention during Lives, with clear explanations of what crossed the line and what needs to change
• Feature restrictions, temporary suspensions, or permanent bans for serious or repeated violations
• Immediate support and escalation when we see signs of self-harm or suicide risk, including connecting users to resources and alerting appropriate authorities when required or appropriate

Protecting Against Sexual Exploitation

In addition to age and identity verification, we use dedicated tools to combat grooming and sexual exploitation. This includes detecting known harmful patterns, scanning images against industry databases, and reporting suspected cases to trusted partners such as the

National Center for Missing and Exploited Children (NCMEC) and any relevant authorities.

If something doesn’t feel right when you’re on Yubo, we want to know about it. Reporting your concerns helps us step in quickly, protect our people, and keep our experience safe for everyone.

When you submit a report, you can include up to four media files — like screenshots or screen recordings — to give our Trust and Safety team the context they need to review the situation thoroughly.

How To Report a Concern

You can report inappropriate content or behavior at any time by:

• Tapping the Shield icon in the app and selecting Report
• Going to Settings > Help > I’d like to report a safety concern
• Submitting a report through our Help Center

Every report is reviewed by our Trust and Safety team. When a report involves a Live, we aim to respond within minutes. Reports related to profiles or other content are typically reviewed within an hour.

Even non-Yubo users can report concerns using the red tab at the top of this Safety Hub. These reports are reviewed within 24 hours.

Reporting doesn’t mean you’re overreacting; it means you’re helping us look out for one another. And if something feels off, that’s reason enough to let us step in.