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Safety Hub

Safety Guidance

Introduction

Whatever kind of people you’re into, you can find them on Yubo.

That’s literally the idea behind this whole thing. But getting what you want out of our app — whether it’s a fun chat, new friends, or something more — depends on feeling safe every step of the way.

And while our Trust and Safety team is quick to step in on anything that doesn’t follow our Community Guidelines, there may still be moments that feel annoying, uncomfortable or worse.

In this section of the Safety Hub, you’ll find practical guidance on how to navigate negative situations, understand how we approach them, and learn about the tools we use to keep your experience safe without making it feel rigid or over-policed.

Think of it as a place to get informed, feel supported, and see where the protective guardrails are — so you can focus on the fun stuff.

Just click on a topic and we’ll walk you through it.

Bullying

Bullying online can take many forms — from repeated insults and threats to hateful language or sharing photos or videos without consent. No matter how it shows up, it’s not allowed on Yubo.

Our Community Guidelines are clear that everyone on Yubo deserves to be treated with respect, and that intimidation, harassment, hate speech, or targeting someone for who they are has no place here.

To help enforce this, our Trust and Safety team monitors activity on Yubo around the clock. Using a mix of human review and technology — including text and video moderation — we can detect many forms of bullying, respond quickly when it’s reported or flagged, and take action when rules are broken.

Our Advice

If you experience bullying on Yubo, trust your instincts. You don’t have to engage, explain yourself, or “tough it out.”

Use the in-app tools to protect yourself and get support:

  • Report the behavior so our safety specialists can step in
  • Block the user to stop further contact

We also take hate speech and discrimination extremely seriously. In cases involving credible threats or serious harm, we may work with appropriate authorities to support investigations and protect you and the rest of our community.

Hate speech

Hate speech is language or behavior that targets a person or group because of who they are — including their race, gender, religion, nationality, ethnicity, disability, sexual orientation, or gender identity. It can show up as insults, harassment, intimidation, or even threats of violence.

Experiencing — or even witnessing — hate speech can be deeply upsetting. Online, these moments can escalate quickly and leave people feeling shaken, angry or unsure of what to do next.

Our Community Guidelines are clear that hate speech and discrimination have no place on Yubo. In fact, we use a combination of technology and human review — including text and video moderation — to help detect and address hateful behavior as early as possible. When serious harm or credible threats are involved, we may even work with appropriate authorities to help protect our community.

Our Advice

If you experience or come across hate speech on Yubo, trust your instincts. You don’t have to engage with it or justify yourself.

Here’s what you can do:

  • Report it using the in-app tools or through our report form so our Trust and Safety team can review and take action. Screenshots or recordings can help provide context.
  • Block the user to stop further contact and protect your space.
  • Lean on support if you need it. Here are some helpful resources for anyone affected by hate speech, whether directly or indirectly.

You deserve to feel safe, respected and welcome on Yubo, and we promise to work hard to make sure nobody infringes on that.

Harmful and illegal content

When you’re online anywhere, there’s always a chance you could encounter content that feels inappropriate or crosses a legal line — including material related to drugs, sexual exploitation, gambling, or criminal activity.

When we identify harmful or illegal behavior — or when it’s reported to us — our Trust and Safety team investigates quickly and takes action. In situations where the law requires it, we also work with the appropriate authorities so issues can be properly addressed.

Our Advice

If you come across content on Yubo that feels harmful or illegal:

  • Don’t engage with it. Trust your instincts and remove yourself from the situation.
  • Report it using our in-app tools so our safety specialists can review and take action.
  • Take a moment to understand what’s not allowed. Our Community Guidelines explain the types of content and behavior we don’t permit.
  • Talk to someone you trust if what you saw was upsetting or confusing — you don’t have to process it alone.
  • You can also explore these support resources if you or someone you know needs help navigating harmful or illegal content online.

Our goal is to make sure Yubo remains a place where people can explore, connect and be themselves — without being exposed to things that put them at risk.

Self-esteem

Online, it can be easy to feel pressure to look, act or behave a certain way — especially when so much of what we see is curated, filtered or unrealistically polished.

At Yubo, our goal is to create a space where people feel comfortable showing up as themselves. We don’t do likes or follower counts. Comparison and score-keeping aren’t part of our culture or the in-app experience we’re looking to build. By removing these signals and behaviors, we aim to take the focus off performative antics and put it back on true personality and genuine connection.

We also have clear rules against bullying, harassment and other hurtful behavior that affects self-esteem. After all, protecting the confidence and well-being of our users matters just as much as protecting their safety.

Our Advice

  • Yubo isn’t built around likes or followers on purpose. You don’t need to perform or compete to belong here.
  • Try to remember that what you see online isn’t the full picture — everyone has their own insecurities, even if they don’t show them.
  • Be kind to yourself and others. A small comment can have a bigger impact than you might expect.

Well-being

Negative online experiences like bullying, peer pressure or feeling left out can take a serious toll on mental well-being. And because so much of it happens quietly or gradually, it’s not always easy to notice when something’s weighing on you.

At Yubo, we believe in making people feel connected through building friendships and finding a sense of belonging in a space that’s safe, supportive and low-pressure.

Our Advice

  • If you’re struggling with something, talk to someone you trust about what you’re going through. You don’t have to carry it on your own.
  • There’s no single path to mental well-being. For some, it’s connection. For others, it’s movement, creativity, learning, or simply slowing down. Find what helps you and make space for it.

If you need extra support, you can find trusted organizations and resources here.

Fake profiles and scams

Fake people suck.

From bots to misleading photos to flat-out scammers — it’s all gross, potentially dangerous, and we work hard to keep it off Yubo. That’s why we use industry-leading age-estimation tools as part of our onboarding process and follow that up with hands-on age-verification when we suspect something unusual. The result is that 100% of our users are age-verified — a first among major social platforms. Accounts that don’t pass verification are removed, and if we ever suspect something is off with an existing account, we always step in.

Our Advice

If something ever feels weird about an account, trust your instinct. You don’t need proof — just a sense that something isn’t right is enough to bring it to our attention. Other tips:

  • Be cautious of profiles or messages that seem too perfect, overly flattering, or rushed. Scammers often try to build quick trust to get to whatever they’re after as soon as possible.
  • Never share personal details like your phone number, address or other identifying information with someone you don’t know IRL.
  • Use the in-app reporting tools if you suspect a fake profile so our Trust and Safety team can take a closer look.

Staying safe doesn’t mean going through the Yubo experience with your guard up; it just means knowing how to spot something fishy and letting us step in to handle it.

Grooming and sexual exploitation

At Yubo, grooming and sexual exploitation are strictly forbidden.

When we detect or receive reports of anything even approaching this kind of behavior, we take immediate action. We also work closely with organizations like the National Center for Missing & Exploited Children (NCMEC) and, when required, we’ll report potential offenders to law enforcement for further investigation.

With cutting-edge detection tools and a dedicated Trust and Safety team to enforce our zero-tolerance policy on this, we also use age-estimation technology to make sure every user on the platform is 18+ — an important step in preventing people from misrepresenting themselves that reduces the risk of bad actors joining the app under false pretenses.

Our Advice

  • Be mindful of what you share online. Avoid giving out personal details like your phone number, address or private images to people you don’t know or trust.
  • Remember that Lives are public spaces. Think carefully about what you share and who you interact with before joining.
  • Trust your instincts. If someone makes you uncomfortable, pressures you, or something just doesn’t feel right, you don’t need proof — report it.
  • If you need help or support, you can find resources we trust here.

You deserve to feel safe, respected, and in control of your experience on Yubo. If something crosses a line, we want to know — and we will act.

Nudity and sexual content

To help protect our community, Yubo does not allow public or non-consensual sexual content or nudity. Our detection tools even allow us to jump in immediately when something violating our Community Guidelines is presented in a Live.

If someone under 18 is involved in the content — something we can detect even if shared privately — we take an even harder line and report the user to the appropriate authorities.

These rules exist to keep Yubo safe for everyone — and are especially important in a space built around live interaction and real-time connection.

Our Advice

  • Think carefully about what you share online. Once an intimate image is sent, you can’t fully control where it ends up or how long it exists.
  • Remember that even someone you trust could share a private image without your consent.
  • If you ever encounter nude or sexual content on Yubo, or if someone shares images of you without your consent, report it right away so our Trust and Safety team can step in and help.

Self-harm and suicide

Feelings of depression, low self-esteem, and isolation are real challenges for far too many of us — and they can be hard to spot on a fast-moving social app like Yubo.

When we see signs of serious distress, we step in quickly. The same goes for content or conversations that encourage harmful behavior, including self-harm or suicide.

Our Trust and Safety team reaches out to users who may be struggling with an offer of support and links to appropriate resources. We also take swift action to stop content that promotes or encourages dangerous behavior.

Our Advice

While we’ll always do our part, here are a few steps to take if you or someone you know is struggling:

  • Talk to someone you trust about how you’re feeling. You don’t have to go through it alone.
  • If you need help right now, you can find support organizations and help lines here.
  • If you’re worried about someone else, encourage them to seek support or report the situation so we can help.